Please see below for a selection of our most commonly asked questions. If you have a query about our range of services or products, don’t hesitate to contact us.

Do you provide any warranty?

Yes. All pre-owned items and repairs come with a 6-month warranty. All new items come with their relevant manufacturer’s warranty.

Do you repair water damaged phones?

We will always inspect and attempt repairs on these devices however, there is no guarantee that they can be fixed, and also due to the nature of moisture we cannot provide any warranty on these repairs.

How long will my repair take?

Most iPhone repairs are done on a same day basis. All other repairs take between 2-5 working days depending on availability of parts.

What if my device cannot be repaired?

In the unlikely event your device is irreparable then it will be returned to you with a £10 investigation fee to pay.